❌ Cancellation & Refund Policy

• Ghar Se operates on a pre-order basis only.

• Orders cannot be cancelled after the cut-off time mentioned by the chef.

• Customer-initiated cancellations before the cut-off time may be allowed as per platform rules.

• As food items are perishable, returns are not accepted.

• Refunds are considered only in cases of:

  • Order not delivered

  • Wrong or missing items

  • Food quality issues (after review)

• Approved refunds will be processed to the original payment method within the applicable time frame.

• Ghar Se is a technology platform; food preparation and quality are the responsibility of the chef.

• The platform reserves the right to accept or reject refund requests after verification.